Privacy Policy
Last updated: [24/06/2025]
1. Introduction
This Privacy Policy explains how NEXA GUARD HOLDINGS LTD ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and purchase our products. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of personal data:
• Full name
• Email address
• Phone number
• Shipping and billing address
• IP address
• Payment details (processed via Stripe)
• Purchase history
• Cookies and usage data (via tools such as Google Analytics)
3. How We Collect Data
We collect data through:
• Checkout and contact forms
• Account registration
• Newsletter subscriptions
• Cookies and tracking technologies
4. Use of Personal Information
We use your data to:
• Process and fulfill orders
• Communicate with you about your purchases
• Provide customer support
• Send newsletters and marketing emails (with your consent)
• Improve our website and services
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
• To perform a contract with you
• To comply with legal obligations
• With your consent (e.g., marketing emails)
• For legitimate business interests (e.g., site analytics, fraud prevention)
6. Sharing Your Information
We may share your personal data with:
• Payment processors (e.g., Stripe)
• Website hosting platforms (e.g., Wix)
• Third-party service providers that help us operate our business (e.g., couriers, email services)
We only share information necessary to provide the service and require all third parties to respect the security of your personal data.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. International Data Transfers
As we use third-party providers, your data may be transferred outside the UK. Where we do so, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
9. Cookies and Tracking
We use cookies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences via your browser settings.
10. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)
11. Account & Communication Preferences
You may create an account on our site. You can manage your personal information and communication preferences through your account settings or by contacting us.